Housing Concierge

Housing Concierge

Bath BA1 

Permanent, full time 37.5 hpw, 10pm – 6am 

Pay £12.00 per hour, and offer great benefits 

Home, a place where you belong 

Have you been looking to earn some extra cash, while keeping to your current commitments?

Now you can, and what’s more, you’ll be making a difference.

This is an exciting time to join Home Group, one of the UK’s Largest Housing providers, and be part of our brilliant flexible bank.

You’ll support our amazing customers achieve their hopes and aspirations, while picking and choosing the shifts you want to work.

If you want a quiet and calm (night) security job, then this is not the job for you! 

Typical shift as a bank Housing Concierge


* Supporting people over the age of 18 who are homeless or are at risk of homelessness. 


* There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.


* The first line of support for our customers when our wider team or their own support network aren’t around to help!


* You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.


* Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.


* Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Fancy going home each day, knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top 10 Great Places to Work in the UK. 

You bring


* Calm under pressure with great communication skills


* You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service, or the military).

You know what’s required to look after the public and our customers too.


* You’re sociable and interested in people and their stories and like getting to know people.

You use your people insights and keen eye for detail to spot changes in behaviour.


* You recognise when things are about to go wrong and are confident intervening in a sensitive way. 


* A team player with the confidence to work alone.

Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.


* If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you. 

Our team

You’ll join Christina and our amazing team of coordinators and our brilliant Handyman Tony.

We’re super passionate about what we do! We’re really proud of service and we really enjoying going the extra mile for our customers.  We’re a supportive bunch and like to see ourselves as a work family. 

Job details


* Flexible working hours


* Able to use technology fo...