Sr. Director, Product Strategy (Hybrid)

At Cigna, we're on a mission to improve the health, well-being, and peace of mind of those we serve.

We're not just a health services company; we're innovators, dreamers, and doers who believe in the power of data and technology to transform lives.

We're building a future where healthcare is personalized, proactive, and accessible.

And now, we're venturing into the exciting realm of Generative AI to revolutionize how we serve our customers and run our business.

Why we need you

The Operations Product & Analytics organization within the Digital & Analytics division is pivotal in advancing enterprise operations by delivering innovative solutions that drive efficiency, effectiveness, and operational excellence.

As the Senior Director of Product Strategy, you will lead both strategy and execution, managing a diverse portfolio of product solutions across multiple domains such as Customer, Client, Provider, CRO, and EP&D within Enterprise Operations.

This role will also oversee elements of Strategy and Product Operations, supporting product work across these domains.

You will be responsible for leading a team of approximately 60-90 people, including 6 Directors/Sr.

Managers, and indirectly managing teams of product managers/owners, product designers, delivery managers, and other operations resources.

In your first 60 days, you will focus on two primary activities: 1) gain an understanding of the roles, teams, and resources within the inherited organization to optimize functionality, and 2) implementing an evolved operating model and product strategy.

How you will make an impact on the organization

You'll be entrusted with delivering solutions to Enterprise Operations to help them continuously become more efficient and effective, while provide insights into operational performance, controls, risks, and opportunities:


* Product Discovery and Opportunity Focus:
+ Oversee product discovery efforts and guide teams towards identifying and pursuing the most impactful opportunities.
+ Ensure that product strategies align with customer needs and industry trends.


* Product Strategy Development:
+ Develop and communicate a compelling product strategy that aligns with the organization's vision and evolving industry standards.
+ Establish and nurture relationships with customers and stakeholders to ensure the product strategy aligns with their needs and strategies.


* Product Model and Operating Model:
+ Define and implement an effective product model operating framework, setting teams up for success with empowered product teams.
+ Standardize practices such as testing, tools, templates, and roadmaps to ensure consistency and efficiency.


* Technology Evaluation and Optimization:
+ Assess current technology assets and collaborate with architects to rationalize existing tools and explore build, buy, or partner options.


* Leadership and Communication:
+ Maint...