Controls Business Analyst

Working at Chase means making a real difference every day for your customers, your community and
yourself.

How? By putting others first, doing what's right and creating solutions that make lives better.
Build your career on our strong foundation and help shape what's next-for you and for us.

Chase, a
leading provider of diverse financial services worldwide, is actively seeking service-center team
members to create lifelong engaged relationships with our customers by delivering superior service and
quality with every customer interaction.

As a Control Business Analyst within Consumer and Community Banking(CCB), you will provides operational and business support services for customers across CCB.

This includes print distribution for statements, letters, and checks; production of all Credit and Debit cards; CCB Card statement and letter strategy; and Document Management.

Job Responsibilities:


* Support the overall risk and control strategy for the Document & Plastics Fulfillment, working with the manager and operations to govern all associated processes and activities to achieve at least a Satisfactory Audit, but objective is a Strong.


* Ensure Document & Plastics Fulfillment is prepared for audit by proactively managing operational processes with focus on controls & risk mitigation


* Participate in audit readiness activities as required including document preparation, evidence collection


* Take an active role in the Exam Ready program including attending all forums, assessment evaluations, and issue mitigation strategies.


* Respectfully challenge and influence control related decisions including risk applicability and issue mitigation.


* Continuous evaluation of policies, procedures, and best practices; effectively lead change where necessary.


* Assist with action plans, when applicable, ensuring effective and timely completion of milestones, suitable evidence, sustainability of process.


* Prepare, facilitate, and present in monthly business reviews and stakeholder meetings as needed.


* Develop, review, and/or change processes and procedures where applicable.


* Proactively identify and engage in change management and operational readiness activities.


* Respectfully challenge and influence control related decisions including risk applicability and issue mitigation.

Required qualifications, capabilities and skills:


* Bachelor's Degree and/or 7+ years financial services experience in an operations and/or technology environment


* Experience with operational risk analysis, action plans, issue management, end-to-end process reviews, process flow mapping, change management, and impact assessments to identify process and control gaps


* Excellent relationship management skills with peers, partners, stakeholders, and senior management; ability to lead and influence


* Adept at managing projects with multiple dependencies and associated milestones


* Critical thinker adept at ...