Relief Staff (Brookside)

SUMMARY

☒CCACS

The Contra Costa Adult Continuum of Services (CCACS) program is a public/private partnership with Contra Costa Health Services, Health, Housing and Homeless Services and Heluna Health.

Our mission is to provide safe, interim housing with comprehensive services that assist homeless adults in securing permanent housing that will end their homelessness.

We respect human dignity and believe housing is a right that is supported through advocacy and collaboration (www.cchealth.org/services.homeless).

☐CCYCS

The Contra Costa Youth Continuum of Services (CCYCS) is a program of Contra Costa Health Services - Housing and Homeless Services Division, in partnership with Heluna Health that provides drop in services, interim shelter, and transitional housing for homeless and at-risk youth ages 18 to 24.  The guiding philosophy of CCYCS services is that every youth has strengths and the ability to make positive changes in their lives.  We value the diversity, determination, resiliency, and strength all youth bring to our doors.

 Salary: $22.05 - $26.25 Hourly 

ESSENTIAL FUNCTIONS

 


* Supervision of adult homeless clients in an emergency shelter in terms of access to safe housing, meals and services.


* Intake of adult applicants to assess housing need, support and benefits services.


* Develop and manage emergency shelter day-to-day services.


* Supervision of engagement activities designed to build a healthy and safe environment for sleeping, eating, and living in a group setting.


* Communication, both verbal and written, with adult clients, staff, law enforcement and others to determine situational shelter needs.


* Documentation in case records, and files to ensure the written record of work performed on behalf of clients, including completion of incident reports.


* Light housekeeping/general clean up.


* Ability to handle emergency incidents, including medical, mental health, violent and/or other unanticipated events, including evacuation due to earthquake, chemical release, incarceration, or other incidents.


* Other duties as required

MINIMUM QUALIFICATIONS


* Possesses effective communication skills and the ability to work independently and cooperatively.


* Thorough knowledge of homelessness, mental health, substance abuse, HIV and cultural diversity issues.


* Must pass a criminal and fingerprint background check.

Desired Qualifications:


* Bilingual, bicultural in Spanish.


* Lived experience of homelessness and/or accessing behavioral health services.


* Previous experience or training in street outreach and clinical case management.


* Knowledge of Contra Costa County and community resources.


* Knowledge of the Contra Costa emergency provider network.


* Prior experience with documentation and billing procedures.

Experience:


* Successful applicants must have a high school diploma/GED


* 1 year work experience working with vulnera...