Strategic Communications Specialist

Company

Federal Reserve Bank of Chicago

As approved by the Conference of Presidents (COP), the Federal Reserve System (System) has created a Credit Risk Management Support Office (CRMSO) to facilitate an enterprise approach to activities that support the Credit Risk Management (CRM) business line.

The CRM business line manages credit risk arising from Discount Window lending and Master Account management (overdrafts and overall payment system risk).

The CRMSO, hosted by the Federal Reserve Bank of Chicago, is primarily responsible for leading the development and execution of strategic priorities and initiatives and facilitating enterprise decision-making.

Additional CRMSO function responsibilities include:

• Making decisions as delegated by the Payments Committee and promoting and driving effective decision making to achieve consistent approaches to business delivery.
• Identifying and organizing adequate resources to ensure CRM business groups and initiatives are optimally organized and staffed to support CRM business and technology functions.
• Overseeing, managing, and reporting on the progress of enterprise projects and initiatives.

The Communications team is an inclusive, innovative group within the CRMSO tasked with responsibility for strategic brand management and integrated communications and engagement strategies across the CRM business line.

The Strategic Communications Specialist supports the creation and execution of CRM communication and engagement strategies.

This role is expected to leverage strong writing and creative content development skills, effective project management, and attention to detail in executing on communications activities.

The level of duties and skills required are considered advanced and staff must be able to work under minimal supervision.

This position does not have direct reports.

Your Responsibilities:


* Serves as a subject matter expert and consultant to senior leaders on internal and external marketing, communications, and engagement strategies.


* Proactively identifies new opportunities to communicate and engage with key stakeholders and external customers to advance the business line’s strategic objectives and makes recommendations to management.


* Develops and executes content strategies on all channels (e.g., owned, shared, internal, external) in support of the CRMSO communications plan.


* Implements and synthesizes data-driven insights, both to inform the communications strategy and to package results for use in reporting and optimizing the effectiveness of communications and outreach efforts.


* Builds project plans, coordinates content reviews and approvals, develops, and distributes project status reports, and proactively manages processes to meet deadlines.


* Designs creative content for various media.


* Drives internal and external brand awareness and education efforts.


* Partners with others to align on stakeholder needs and stakeholder...