Lead Business Analyst - Operations (Hybrid)

Job Category:

Global IT

Job Family:

Application Development

Job Description:

The Lead Business Analyst (BA) role requires a highly self-motivated individual capable of rapidly understanding both the Operations business domain and multiple IT systems.

The ideal candidate must possess strong communication skills, both written and verbal, to effectively interact with stakeholders at all levels.

The role demands a high level or indirect leadership and influence, not only over business stakeholders but also other Bas within the Operations domain, driving strategic initiatives and fostering collaboration.

Strong analytical capabilities and problem-solving abilities are essential to address complex business challenges.

Furthermore, the role involves influencing and driving change within the team and the broader organization.

This position is pivotal in ensuring the alignment of Operations business objectives with technological solutions, ultimately contributing to the organization’s success.

This position offers a flexible hybrid work schedule located at our Home Office in Green Bay, Wisconsin.

The hybrid work schedule is 2 days onsite at Home Office and the remainder remotely/from home.

About our Green Bay, WI Home Office:

You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin.

Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more.

Take advantage of outdoor workspaces.

Sample and provide feedback on new products from our R&D team.

Enjoy free coffee, soda and popcorn.

Hit up a game of ping pong on your break.

Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River.

You can even see Lambeau Field from our top floor.

Relocation Benefits:  Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for the position.  

What you’ll do:

Requirement Elicitation


* Engage with Operations business stakeholders to understand their needs and translate them into the appropriate level of requirement detail to support solution development.


* Work with software development teams to design and implement solutions that meet business requirements.


* Manage changes to requirements and assesses impact to scope and complexity of projects.


* Develop and maintain traceability of the requirements from planning through post-production to ensure Operations of delivery.


* Understand, develop and apply re-usable standards for maintaining requirements.


* Use modeling tools and techniques to create modeling diagrams that help define the requirements, identify gaps in requirements and workflows.

Process Optimization


* Analyze current Operations business processes to identify inefficiencies and opportunities for automation and improvement.


* Collaborate with Operations bus...