Petroleum Operation Coordinator - Burnaby, BC

Petroleum Operations Coordinator

Intertek is searching for a Petroleum Operations Coordinator to join our Caleb Brett team in our Burnaby, British Columbia office.

This is a fantastic opportunity to grow a versatile career in the Assurance, Testing, Inspection and Certification field.

GENERAL DESCRIPTION OF RESPONSIBILITIES

The Coordinator performs office work directly related to Intertek general business operations and customarily and regularly exercises discretion and independent judgment.

The main function of the Coordinator is to manage designated accounts for a particular branch office, area, or region.

This management function extends to Intertek customers, and includes Intertek sales, customer service, consulting, and collections groups.

The Coordinator is responsible for managing job nominations and/or assignments from specific customers for a particular branch office, area or region.

Additionally, the Coordinator shall be the single point of customer contact for business related to that particular branch office, area or region.

SPECIFIC RESPONSIBILITIES

Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive.

Prior to Loading/Discharge:


* Accepts orders from all clients, agents and/or terminals for sampling, inspection, surveying and analytical services.


* Review client instructions and identify potential problems regarding operations, conflict of interest, ethics or compliance and to alert relevant parties in order to seek solutions.


* Upon receipt of an order for services, completes nomination confirmation, work order, prep requests and any special client instructions.

During Loading/Discharge:


* Maintains contact with terminals, clients, agents, union personnel and other Company offices as generally required during loading/discharge and particularly where problems are encountered which results in delays.


* To act as a single point of contact for designated clients for all instructions.


* Record events in job files communication sheets of correspondence, communication and any on going issues and action.

Completion of Loading/Discharge:


* Upon completion of loading/discharge, collects the information provided by field personnel, communicates with the laboratory regarding analysis performed and assembles a final report ready for review and publishing


* Investigates discrepancies and, in accordance with standard operations procedures or with the approval of management, initiates appropriate corrective action.


* Assembles the completed information for execution of final certification.


* Maintain good records on jobs for purposes of billing, volume reconciliation, claims handling etc.

Ongoing Customer Relations:


* Maintains regular contacts with clients through meetings, telephone calls etc.


* Maintains a geographic awareness of Intertek locations and capabilities.


* Research and d...