Housekeeping Porter

At InterContinental London Park Lane, we are currently looking to for a Housekeeping Porter to join the team with an immediate start.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided.

Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair.

Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

We are seeking a dedicated and detail-oriented Housekeeping Porter to join our dynamic team.

The ideal candidate will ensure the smooth operation of housekeeping services by efficiently responding to guest requests, maintaining cleanliness, and supporting the housekeeping team.

This role requires a courteous and professional attitude, multitasking in a fast-paced environment, and a commitment to excellence.

Key Responsibilities


* Respond promptly and efficiently to guest requests with a courteous and professional attitude.


* Maintain and monitor stock controls in pantries, ensuring supplies such as linen and cleaning materials are replenished to outlined stock levels.


* Deliver items such as duvets and pillows etc to guest rooms, as well as maintaining service area supplies.


* Ensure all service areas, lifts, and areas under your control are kept clean, tidy, and maintained to the highest standards.


* Remove rubbish, dirty crockery, glassware, and other items from service areas as needed.


* Assist in the training and onboarding of new porters as required.


* Handle and resolve housekeeping-related inquiries and requests professionally.


* Be flexible to cover various housekeeping roles and eager to develop within the team.

Skills and Attributes


* Ability to work efficiently in a fast-paced, high-pressure environment.


* Strong multitasking and organizational skills.


* Excellent communication skills and the ability to listen to and adapt to the needs of guests and team members.


* Professional and courteous demeanour with a focus on guest satisfaction.


* Keen attention to detail and commitment to maintaining high cleanliness standards.

Previous experience in a housekeeping or porter role is an advantage but not essential providing you have a proactive and positive attitude towards teamwork and development and have flexibility with work schedules, including weekends and holidays, as required.

Join us and become a valued member of a team that strives to provide exceptional service and create memorable guest experiences.

We are committed to offer and provide our Housekeeping Porter with a competitive salary and a large range of benefits.

£15.33 per hour (31,886.40 annual salary), paid overtime and great IHG perks including:


* Free meals on duty.


* Amazing discounts for our hotels and restaurants around the world for you and...