Housekeeping Manager - Housekeeping - InterContinental Residence Suites® Dubai Festival City

Do you see yourself as a Housekeeping Manager for InterContinental Residence Suites Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands.

These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites.

In addition to over 1600+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities.

We are looking for people who are friendly, welcoming and full of life to people to join over 1100 colleagues who are always finding ways to make every guests experience an enjoyable one.

We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day


* Driving the guest experience through service quality.


* Develops detailed understanding of the market and guests’ need.


* Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention with preferences noted.


* Leading employee engagement activities. 


* Delivery of hotel-wide and departmental communication.


* Coaching and offering regular feedback sessions to employees .


* Implementation of departmental specific training programmes. 


* Budgeting and forecasting. 


* Implementation and maintenance of brand standards and standard operating procedures -IHG® Way of Clean program.


* Implementation of quality assurance programmes.


* Challenges the way things are done; identifies areas requiring change and suggests ideas to support the change.


* Recycle wherever possible.


* Manage cost and other expenses.


* Stock control.


* Hiring. 


* Recruits in line with company guidelines.


* Workforce Optimisation Tool (WOT) to identify areas of Improvement in workforce efficiency.


* Performance Management.


* Health and Safety. 


* Address and resolve guest ...