IT Field Network Specialist
Job Overview:
The IT Field Service Specialist will lead the planning and onsite installation, repair, and support of the IT server, network and security systems, and low-voltage cabling.
Engage with business stakeholders, vendors, and across multiple IT teams.
They will establish, maintain, and retire IT facilities in the successful and on-time delivery to internal customers and projects.
This position will be hybrid with travel to project locations.
Key Responsibilities/Accountabilities:
* Install and troubleshoot IT server, security and network systems and low-voltage and structured cabling.
* Assist in the configuration of network LAN/WAN and Infrastructure equipment.
* Serve as the primary point of contact for assigned projects and coordinate supporting activities across multiple teams.
* Understanding customer issues, determining root causes, researching solutions, and ensuring appropriate resolution is provided in timely manner.
* Perform maintenance related to IT facilities and networks across all company locations traveling across the United States and Canada.
* Maintain and complete accurate installation, inventory, and documentation.
* Participate in on-call rotation for network monitoring and escalations.
Qualifications:
* High School Diploma or Equivalent required.
* 2-5 years of IT Support experience with a positive track record of customer satisfaction.
* Must have a working knowledge of PC and MS Office products.
* Must have basic knowledge of data communications, wired and wireless networking and computer networking principles, such as TCP/IP, DNS, DHCP, VLANs, LAN/WAN networking and network security.
* Proficient in utilizing technical tools such as cable testers and fiber testers preferred.
* Ability to travel 60% to 75% of the time.
* Ability to work after-hours/weekends & on-call as needed.
Preferred Qualifications:
* 1-2 years of experience with structured cabling and cable management, not limited to aerial, buried and underground wiring.
* 1-2 years of installation and troubleshooting experience with IT systems/network equipment.
* Experience with cellular data communications and cellular signal booster installation.
* Experience working with HPE Aruba, Cisco Meraki, Dell Networking.
* Structured cabling and network certifications (BICSI, CCNA, NETWORK+).
* Experience deploying burglar alarm, networked security cameras/recorders.
* Experience with Access Control Systems (Kantech Entrapass).
Non-Technical Qualifications and Skills:
* Motivated to learn and grow their IT skills.
* Ability to communicate across multiple teams and clearly articulate requirements and business needs.
* Diligence and commitment to ensure successful implementation and delivery to the customer.
* Good oral and written communications skills.
* Strong troubleshooting and critical thinking skills.
* Motivated i...
- Rate: Not Specified
- Location: Houston, US-TX
- Type: Permanent
- Industry: IT
- Recruiter: Primoris Services Corporation
- Contact: Ryan S. Mayet
- Email: to view click here
- Reference: ITFIE016011-00001
- Posted: 2024-11-19 07:16:57 -
- View all Jobs from Primoris Services Corporation
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