Operations Manager - Evernorth - Clearwater FL

Operations Manager - Evernorth - Clearwater FL

Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually.

Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients' employees, and those they care about most, by providing access to high quality, affordable services where they work and live.

Our Evernorth Workplace Care solution isn't a one-size-fits-all model.

Using data-driven insights, we'll customize a solution that addresses your organization's most pressing needs-creating a more affordable, predictable, and simple health care experience.

Evernorth Workplace Care - Personalized Care Where You Are

Operations Manager - Evernorth Workplace Care - Clearwater FL

Responsibilities:



* Work directly with Operations Director that supports the overall client management to assist with management of clinical and office staff and have shared responsibility for day to day operations per our contractual agreements and scopes of service.


* Work with Operations Directors to develop key strategies and enhancements of services to continuously drive improvements/ operational excellence, efficiencies and margin expansion for the business.


* Responsible for monitoring revenue generation and operational expense management, ensuring operational excellence of the budget, Key performance indicators and performance guarantees in the client's contract.


* Work in a strong matrix relationship where Evernorth Workplace Care supports in the hiring and management of clinic's professional staff.


* Work with Evernorth Workplace Care and Evernorth Legal to ensure compliance in states with the Corporate Practice of Medicine Prohibition.


* Support The Cigna Group Account Managers and Evernorth Workplace Care as the Onsite liaison.


* Ensure Contract Compliance and Performance Guarantee results.


* Assist the development of departmental annual budgets and 5 year forecast.


* Identify opportunity to enhance existing relationship with the addition of new EWC Onsite services.


* Work with Biometric / LMP partners for delivery of services.


* EWC client interface representative, working directly with the assigned Cigna Group Account Managers


* Ensure all assigned clinics meet or exceed all State, Federal and regulatory requirements.


* Develop close working relationship with National and Middle Market supporting regional EWC growth opportunity.


* Monitor existing business/operational processes for improvement opportunity.


* Implement compliance /operational/financial/clinical/quality policies and procedures.


* Provide effective leadership for all employees by establishing open communication, mentoring, training guidance, and articulating clearly defined goals and objectives.


* W...