Director, Cash Services Operations

Company

Federal Reserve Bank of Boston

As an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation The bank contributes to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts.

The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.

Our mission is accomplished through our Bank's values: diversity, equity and inclusion, innovation, integrity, and leadership.

This job is essential to Bank operations and will be an onsite role.

Job Summary:

This position manages Cash Operations while serving as a key contributor in defining and implementing strategies to achieve Department and System high priority objectives.

This role will help bolster the Cash management team and provide needed depth at the leadership level.  The role will oversee all units within the operation and has significant responsibility for business performance improvement, technical and business project management work, customer support and vendor relationship management responsibilities.  This position will lead multiple functional units by providing oversight of day-to-day operations, ensuring adherence to custody controls, Cash policies, Bank and department policies and procedures and effective and timely responses to problems.  This role provides leadership to operations management to ensure the Bank is meeting all cost, productivity, and quality targets through analysis and collaboration.

It will participate in budget reviews and decisions and drive innovation while managing risk. 

Principle Accountabilities:


* Leads multiple functional units by providing oversight to day-to-day operations, ensuring adherence to custody controls, Treasury policies, Bank and department policies and procedures and effective and timely responses to problems.


* Establish and maintain high quality procedures to ensure they continue to meet our requirements and other business drivers.


* Performance/Quality Management: Provides leadership to operations management to ensure we are meeting all cost, productivity, and quality targets through analysis and collaboration.

Participate in budget reviews and decisions.

Drives innovation while managing risk.

Project and


* Stakeholder Management: Assumes a leadership role in the Cash business by providing project leadership and support for local and System initiatives.

This entails leading cross functional meetings, providing contextual leadership and maintaining regular contact with key stakeholders, such as FedCash Services, FedCash Technical Services, the Board, and key customers.


* Talent Manageme...