Supervisor, Tech & Support I/II

Company

Federal Reserve Bank of Minneapolis

The Federal Reserve Bank of Minneapolis is seeking applications for a Supervisor, Technology and Support for our Technology Division in Minneapolis.

You will oversee collaboration with business systems analysts, development teams and stakeholders to help us adapt to evolving technologies and business needs.

Your team will handle incidents, manage releases, enhance performance and cost-efficiency, and maintain security and compliance.

Applicants must be a U.S.

citizen or lawful permanent resident alien with at least three (3) years of legal residency.

The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person.

Onsite work is an essential function of this position, and you are expected to be in the office one (1) day per week for meetings and team collaboration.

We're looking for a leader who will bring a good blend of people leadership and technical experience managing applications in AWS.

Application submission deadline: 11/13/2024.

Responsibilities:


* Provide leadership and coordination of staff, which includes supervision over varied and/or complex to highly complex work or indirect supervision over routine and highly repetitive work.


* Lead work of high complexity and/or priority.


* Provide direction, feedback, and assesses performance for professional staff and/or other members of management with minimal direction from a more senior management member.


* Ensure training and development plans and programs are implemented to address individual, and team needs.


* Make recommendations to more senior department management pertaining to employee recognition, hiring, salary, and disciplinary actions.


* Create and provide a variety of written communication, including customer notices, technical recommendations, and status reports on projects/tasks to management; presents recommendations and statuses as requested.


* Exercise good judgment, promptly identify and address staff/project conflicts, as well as individual/team performance issues and escalate to management when necessary.


* Resolve and/or give guidance on a range of problems from the routine to the highly complex for customers, including Ninth District business lines, FRS business lines, and National IT.


* Provide consultation to customers and assist them with information technology decisions and implementations.


* Assist in conducting feasibility studies on new or improved technologies.


* Assist with monitoring expenses; tracks expenses within Department/Section budget.


* Approve expenditures within delegated authority limits.


* May assist with department reporting and other analytic functions.


* Analyze and evaluate business needs, assess benefits and risks, and recommends technical and/or business solutions.


* Maintain high level knowledge of analytica...