Sr. Business Analyst

Your Job

Georgia-Pacific (GP) is a leading manufacturer and marketer of tissue, pulp, paper, packaging, building products, and related chemicals.

With a strong commitment to innovation and sustainability, GP is constantly transforming to meet the needs of customers and consumers.

At GP Recycling, we are dedicated to creating a sustainable future by providing innovative recycling solutions and services.

As part of Koch Industries, we operate on the principles of integrity, compliance, and value creation, fostering a culture where every employee is empowered to make a difference.

Our Team

We are seeking a dynamic Senior Business Analyst to join our IT organization supporting the GP Recycling vision.

The successful candidate will work closely with various business units to drive sales enablement initiatives and enhance customer experience through technology solutions.

This includes both leveraging existing systems and developing custom-built platforms tailored to our unique business needs.

The role requires a strong background in CRM systems, sales processes, and customer engagement platforms.

The ideal candidate will have a proven ability to transform business needs into effective technology solutions, ensuring seamless integration with existing systems and optimizing commercial business processes.

What You Will Do



* Transform stakeholder needs into clear, concise business requirements .


* Own the requirements gathering process and collaborate with stakeholders, product owners, and the internal development team.


* Drive workstreams to translate business requirements into technical designs for implementation.


* Lead review sessions, gain approvals for requirements, and manage changes using standard control processes.


* Collaborate with business partners to create process flows and user experiences for current and future state business processes.


* Work closely with Software Quality Assurance and Development teams to align proposed solutions with current product offerings.


* Escalate risks and define mitigation strategies with the project team.


* Communicate solution-driven changes to key business stakeholders.


* Provide user support, troubleshoot issues, and analyze business concerns.

Knowledge and Skills the Candidate Should Possess:



* Strong understanding of CRM systems, particularly Microsoft Dynamics and Salesforce Sales Cloud.


* Experience with business process design, optimization, and documentation.


* Familiarity with Agile methodologies and tools, including Azure DevOps.


* Understanding of system integrations, data management, and data modeling.


* Excellent problem-solving, analytical, organizational, and interpersonal skills.


* Strong communication and collaboration skills, with the ability to engage with stakeholders at all levels.


* Demonstrated experience in driving system implementation and process improvement initiatives.


* High level of init...