RMA Technician

RMA Technician

Location: Houston, Texas

Company: Bray Commercial, a division of Bray Sales, Inc.

Job Type: Full-Time, Onsite – 5 days a week

Overview: We are seeking a dedicated and detail-oriented RMA Technician to join our team.

This position involves testing and troubleshooting returned valves and actuators, generating comprehensive evaluation reports, and maintaining meticulous records of all Return Merchandise Authorization (RMA) cases.

What We Offer: 


* Competitive Pay Plans


* Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:



* Medical, dental, vision, and life insurance


* Paid holidays and vacation


* 401(k) plan with matching contributions

Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.

Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.

An Exceptional Company Culture: Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Key Responsibilities:


* Perform product testing and troubleshooting of returned valves and actuators.


* Generate comprehensive evaluation reports on tested products.


* Maintain accurate records for all RMA cases and determine warranty status.


* Process credits for failed parts or assemblies in accordance with company policy.


* Operate a forklift safely and efficiently.

Qualifications:


* High school diploma or equivalent required.


* Permanent work authorization for the USA is required.


* Ability to read basic electric/electronic wiring diagrams.


* Proficient in MS Office applications (Excel, Word, etc.).


* Familiarity with relational database programs for tracking and processing field returns.


* Previous experience with valves, actuators, and controls is a plus, but not mandatory.


* Experience in a manufacturing environment related to industrial products is advantageous.


* Excellent oral and written communication skills.


* Strong attention to detail.


* Ability to lift 50 lbs or less periodically.

 

If you are passionate about product testing and eager to contribute to a dynamic team, we encourage you to apply!

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to i...