Support Worker

Support Worker 

East Ipswich

Permanent, Part time (32 hpw), rota working

Pay £12- £12.11 per hour (£23,464 to £23,672 per annum) and great benefits including Health Cash Plan - Sleep in £50 per shift in addition to contracted hours

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health may also have a substance misuse issue and/or a mild learning disability needs to develop their skills to live more independently in the community.

 You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

Typical day as our Support Worker


* Starting the day with a cuppa and handover from colleagues, catching up on any changes since you were last on shift and the tasks/ support planned for the day ahead. 


* You will be supporting customer with their identified support needs such as helping with cleaning, paying their rent/ bills, accompanying to community activity or appointment, or you could be supporting customers to learn and regain skills with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving on to independent accommodation when they are able. 


* You might be arranging an in house cooking group, BBQ or activity in the community such as a trip to Felixstowe for fish and chips.
supporting customers at times of distress and being resilient to support them


* Contributing to risk assessments, support planning, goal setting and regular reviews.


* Contributing to the maintenance of the property, reporting repairs and Health and safety requirements. 


* Cuppas, chats and catch ups.

There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.  

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring


* Passion to support our customers to live their best life, working together as a team with an eye for detail 


* Experience of supporting others, you may have worked in Supporting/ housing environment before or have experience of supporting others such as family members who have experience Mental health issues 


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs 


* Have a Positive attitude with a solution focused approach


* Able to use technology to update support plans, complete online learning and to collaborate with colleagues.

Due to limits on our current certificates of sponsorship, we are not a...