Security Specialist (Night Shift)

Your Job

We are looking for a career-minded individual who wants to join our team of security professionals.

As a night shift (6:00pm-6:00am) Security Specialist for Koch Matador Security Company Inc., you will interface with multiple technology platforms to control access to properties, monitor critical alarms and perform video surveillance from a 24/7 command center, providing safety and security for various Koch entities and assets at in Wichita, and sites across the United States.

You will also interact with employees and the public.

Each Security Specialist will be provided the training and the tools to get started, but it will be your ability to take ownership, exercise good judgement, prioritize activities and be customer focused that will make you successful in this role.

Your schedule consists of working 3 days on and 2 days off followed by 2 days on and 3 days off.

What You Will Do

• Think like an entrepreneur, focusing on how to provide the best value to our customers

• Be a knowledge seeker and a process improver

• Communicate often with teammates, leaders, and customers

• Facilitate a response for fire alarms, disturbances, and other emergency situations

• Manage access control, alarm monitoring, and video systems from a control console, sometimes simultaneously

• Correctly respond to routine and emergency situations at our remotely monitored locations

• Prioritize and respond to phone calls, emails, and text messages

• Dispatch offsite security, police or fire in critical situations

• Perform basic security risk assessments

• Perform basic troubleshooting of automated security systems

• Correctly interpret video observations and incoming alarms

• Review and maintain electronic documents such as call lists, logs, checklists, operating procedures using standard Microsoft Office applications

• Create accurate and detailed written incident reports

• Efficiently screen and distribute incoming mail to recipients

A successful applicant will have the following attributes:

• Ability to handle confidential information

• Critical thinking and problem-solving skills

• Calm and confident under pressure

• Ability to adapt and embrace change

• Ability to interact with stakeholders at multiple levels within the organization

• Ability to work on your own while also being an effective team member

• Strong interpersonal skills

• Strong written and verbal communicator

Who You Are (Basic Qualifications)

• Experience in one of the following roles: customer-facing/customer service, security related, call center or similar

• Able to work a 12-hour night shift (6:00pm-6:00am) schedule consisting of 3 on 2 off /2 on 3 off

• Experience using Microsoft Office programs including Word, Excel, and Outlook

• Ability to work weekends and holidays

• Ability to change days off, change shifts and work overtime

• Ability to work outside and in inclement weather

• Valid driver...