Remote Account Manager (RAM) Lead (home-based)

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Position Description:

This role will focus on delivery of RAM sales activities while building a business case and strategy to increase the team, alongside the Head of Sales.

The RAM lead actively participates in annual one team planning, driven by customer and sales analysis.

The RAM team works in conjunction with the field sales team, increasing the reach, frequency and value of our customers.

They will demonstrate the value of Elanco products to enhance customer adoption of our brands, with timely account follow-up and tool selection to meet sales objectives.

They must deal with all aspects of the commercial relationship: carry out prospecting actions, promote products and services, order taking, management of customer questions on Elanco products or services, and forwarding those to the appropriate Elanco team when needed.

The RAM team generate sales directly or indirectly through remote calls and/or other virtual channels to our veterinary customers.

RAM is a key pillar of our omnichannel strategy and must collaborate closely with marketing to enhance the customer experience.

RAM is held accountable for delivering sales results through the application of our Customer Value Selling (CVS) model, implementing agreed tactics and meeting identified KPI’s.

Key responsibilities:

REMOTE SALES COMPETENCES


* Meets expectations of S4/5 sales competencies


* Generates demand with identified accounts and influencers.


* Conducts remote customer meetings, implementing and executing marketing programs and value add customer initiatives.


* Utilizes Elanco CRM to identify customer opportunities to bring value and increase touchpoints.


* Masters the virtual communication platform of MS Teams/Zoom, phone, etc., to ensure effective sales interactions, meeting customers’ needs, virtual learning, communication, and purchasing preferences.


* Disciplined reporting of all call reports, territory intelligence and detail customer information within designed CRM respecting defined KPIs.


* Develops and manages long term relationships ...