Command Center Specialist

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S.

economy and financial system.

Your work will affect the economy of the Southeast, the United States, and the world.

The work we do here is important, and how we do it is just as important as what we do.

We live our values of integrity, excellence, and respect every day.

We do the right thing, we do things right, and we treat people right.

A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

In a non-sworn capacity, provides support to Federal Reserve Law Enforcement Officers (FRLEOs) assigned to protect the facility, staff, and tenants.

Under immediate or general supervision, performs a variety of dispatch duties for emergency and non-emergency calls for service.

Dispatches FRLEOs to calls for service and operates a variety of security related systems and communications equipment such as access control, video surveillance, radio, telephone, and security related computer applications.

May perform other peripheral duties such as assisting with building evacuations, making access cards and/or taking reports for certain types of calls for service.

Key Responsibilities:


* Exhibits a high level of proficiency in command center operations while monitoring all activities associated with the law enforcement Command Center, including the monitoring and operation of the two-way radio, telephone and dispatching law enforcement officers and other personnel to respond to incidents in and around the Federal Reserve property and or grounds.

Monitors the facility for safety and security violations via security systems (video surveillance and access control) and reports findings.

Serves as the initial point of contact for trouble-shooting and resolving problems with the security monitoring system.


* Prepares logs, inputs data into security applications, completes daily reports, processes requests for access control card; operates the NCIC computer terminal, performs fingerprint and background checks, sending BOLO (be on the lookout) messages received regarding dangerous or wanted criminals to FRLEO’s; receive emergency or informational requests from officers and captures the request using an automated incident/event reporting application; maintains accurate records relating to computer transmissions as required by the governing agency for NCIC information.

Reviews Command Center documents and logs for accuracy and completeness and elevate areas of concern to department management.


* Keeps current on all procedures, policies, regulations, and rules while maintaining and operating the Command Center equipment in an orderly manner, posting required general information, keeping and filing records, materials and information.

Processes, creates, and /or programs ID/proximity card badges, complete routine report...