Senior Manager CS&Q

* Tasks



* Responsible for Products, Process & Customer Quality, work with Cross functional teams in plant, and from different Schneider Unit,


* Good Analytical skills, with sound technical background,


* Lead the Quality Assurance activities for Products & Process, (Process capability study, SPC analysis...


* Analysis of problems reported in shop floor & give an effective CAPA - RCA,


* Drive process improvement activities in the assembly area,


* Training on Quality tools for all people,


* Exposure on 5 Why, G8D, Six Sigma methodology...


* Collect and prepare monthly report,


* Customer Complaint analysis & implementation of actions to ensure non repeatability of complaints,


* Be the organization's leader to analyze customer complaints and returns and initiative corrective and preventive action using G8D methodology,


* PFMEA, Plan Control management,


* Use Schneider tool and software,


* Participate to meeting with different entities and country



* Reporting



* OQP - PRB - Tex: Customer complaints,


* MDR: Manufacturing Rejection,


* NQC: Quality Cost


* Scrap: Quality Cost


* FPY: First past yield



* Management



* Leading a team of Quality Inspector,


* Good communication, convincing skills,


* Appropriate escalation



* Training



* Train on Quality tools & techniques, Customer view and best manufacturing practices.

DIMENSIONS

The purpose of this part is to provide some figures allowing estimating the scope and scale of the job



* Leading Annual turnover or/and budget responsibility



* Not Applicable



* Number of employees under her/his responsibility



* 3 Inspectors



* Decision making authority



* Decision to accept or not the deviations of products and process with the clear view of actions plan to come back to normal quickly

SPECIFIC ISSUES



* Job Require



* Good Communication skills both written & Oral


* Good Analysis and identification of RCA


* Quick decision



* Job involves



* Lots of coordination with Cross functional teams, Sales/Marketing, Product Engineering, R&D

POSITION OF THE JOB IN THE ORGANIZATION

Enclose the organisation chart of the entity and the department showing the position

Plant Head

I

Senior Manager Quality & Technical

I

Products & Process Quality Leader

I

Quality Engineers

I

Quality Inspectors

PROFILE REQUIRED

1.

Required skills & knowledge for the position:

• Good knowledge in Quality management functions with strong technical background.

• Good understanding of the manufacturing processes like molding, stamping, machining & assembly.

• Good understanding in Statistical Quality Control.

• Good analytical skills.

• Good interpersonal, communication and presentation skills.

• Good people management skills.

2.

Required Educational Background & Professional Experience


* BE or ME in Mechanical/Electrical Engine...