QA Analyst

Why SoftWriters:


* Innovative Solutions: As a Microsoft® Certified Partner, we deliver robust, configurable solutions that enable pharmacies to achieve significant operational efficiencies and competitive advantages. 


* Industry Leadership: We pride ourselves on creating innovative solutions that help our customers proactively address regulatory requirements and business opportunities. 


* Growth Opportunities: Be a part of a company that is not just growing but leading the way in pharmacy software solutions. 

Your Role: 

As the Quality Assurance Analyst, you will: 


* Review Acceptance Criteria and information provided in each ticket to create detailed test cases.

Regular review of completed test runs.


* Identify specific software defects and communicate detailed errors to appropriate members of project management and the development team through thorough documentation.


* Run previously written SQL scripts to complete in-depth data validation.


* Document detailed results of testing


* Assist with review and documentation of Release Notes, Known Issues List and Knowledge Base Articles


* Based on acceptance criteria or defect information create detailed test cases and test plans to verify quality.


* Assist with the creation of release notes for the product being tested.


* Review documentation of new features for accuracy.


* Work independently on assigned tasks and keep Scrum Master/Product Owner informed of project status and issues


* Able to assist in the QA efforts of multiple teams/projects.

Offer assistance without being asked.


* Attend product/Scrum meetings as an active participant and Subject Matter Expert.


* Communicate any questions or concerns regarding product testing or testing procedures to QA team, Scrum team or the QA managers


* Work with QA Assurance Associate to understand procedures, terminology and product


* Assist fellow team members with questions or testing set up


* Other duties as assigned.

What you Bring: 


* Bachelor’s degree and/or equivalent experience and education in a computer and/or training related field.


* Software quality assurance experience.


* Experience with testing databases, including changes, and writing queries (SQL)


* Solid understanding of development processes and SDLC


* Exceptional analytical and problem solving skills


* Strong organizational skills, attention to detail and technical judgement


* Ability to quickly learn new software and technologies.


* Ability to work independently and take ownership of tasks, as well as work collaboratively amongst a team or teams with or without detailed supervision.


* Ability to effectively communicate and coordinate with peers and management when required.


* Experience with developing and executing quality assurance test scripts and test plans.


* Excellent interpersonal, communication and organizational skills.
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