Sr Analyst - Systems Analysis

Description & Requirements

The Senior Analyst - Systems Analysis position is responsible for analyzing and evaluating business requirements, consulting with personnel from various departments and identifying areas for the development of technical solutions to automate and/or improve business processes.

The position works independently with limited supervision along with acting as a lead for other system analysts as needed.

The position will exhibit strong communication and technical skills to support stakeholders and project clients.

Essential Duties and Responsibilities:
- Serve as primary point of contact with MAXIMUS project staff and/or clients to define the business and technical requirements of assigned projects.
- Act as primary liaison between project business staff and technical staff.
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- May lead area of requirements development including work plan development and task, timeline and resource management.
- Define and document data file extracts, automated process flows and report structure, image and content to support application development, enhancement and maintenance.
- Design, document and produce ad hoc reports for supported projects that tabulate, summarize and report data to support project activities.
- Evaluate and recommend enhancements to application efficiency and reliability.
- Test application processes and participates in design and code walkthroughs.
- Audit, evaluate, track and report implementation and activity of project applications for QA/QC compliance.
- Assist with system support activities to address requested changes and enhancements.

Program Specific Responsibilities:

- Translates business requirements and objectives into system level requirements for use by development and testing teams.

- Performs data analysis and documentation of system processes, and data flows.

- Communicates with stakeholders, clients, external vendors and software development team members to build dynamic solutions that meet the business needs of our various clients.

- Facilitates and leads collaborative meetings as needed for successful implementation of complex project goals.

- Performs trouble shooting on production issues, infrastructure configurations and user related defects, that arise on a day-to-day basis to support the business.

- Acts as a resource for completing system configurations such as permissions, security and rules.

- Works on task-related assignments that are complex and far-reaching.

- Works independently with limited supervision and may delegate and review the work product of junior analysts.

- Become a subject matter expert in MAXIMUS product offerings.

- Exhibit strong verbal and writing skills to communicate information effectively to multiple levels.

- Demonstrate strong interpersonal skills to help negotiate priorities and resolve confl...