Clinical Engineer System Integration II

Job Summary

Acts as technical subject matter expert on medical device connectivity and provides expert knowledge in developing and maintaining interfaces in a healthcare environment.

Ensures effective and safe procurement, deployment, and sustainment of integrated medical devices/systems.

Serves as a medical device/system subject matter expert to clinical staff, vendors, and the Clinical Engineering department.

Supports, among others, the following integrated medical devices/systems: patient monitoring, nurse call, infusion pumps, vital signs, EEG, perfusion systems, OR video integration, cardiology ultrasounds, interactive patient systems, environmental monitoring systems, DICOM nodes, post-processing software, gastrointestinal systems, digital dental systems and review/acquisition software, HL7 brokers, Cerner EMR, and CMMS.

Oversees multiple medical device/system projects with diverse stakeholders, timelines, and resources.

Sustains medical device/system hardware, software, firmware, networking, servers, clients, databases, and interfaces with the support of clinical staff, in-house technical resources, and vendors.

Sustainment scenarios include resolving end-user issues, supporting downtimes, requesting feature requests, performing vendor remediation, and responding to recalls or patient incident investigations.

Job Specific Duties


* Serves as a medical device/system subject matter expert to clinical staff, vendors, and the Clinical Engineering department. 


* Responsible for the assessment, design, procurement, installation, monitoring, maintenance, troubleshooting, documentation, configuration, performance, and testing of medical device/system hardware, software, firmware, networking, servers, clients, databases, and interfaces with the support of clinical staff, in-house technical resources, and vendors.  


* Responsible for resolving end-user issues, supporting downtimes, requesting feature requests, performing vendor remediation, and responding to recalls or patient incident investigations.


* Develops and maintains an up-to-date inventory and technical reference documentation of medical devices/systems and their interconnections for use in end-user issues, downtimes, feature requests, vendor remediation, recalls, repairs, upgrades, incident investigations, or capital planning. 


* Oversees and participates in multiple medical device/system projects with diverse stakeholders, timelines, and resources.  


* Monitors and adopts the industry's and health system's latest best practices for integrated medical devices/systems, specifically for risk assessments, IT change management, FDA or vendor hazard/recalls, or patient incident root cause analysis.


* Juggles multiple medical device/system issues requiring adequate response, delegation, prioritization, or escalation. 


* Participates in a rotating on-call schedule to respond to medical device/system end-user issues and device/system downtimes in...