Account Specialist (Inside Sales Representative)

If you're looking for a rewarding career with a company where you are essential to our success

Worthington Steel is for you.

We are looking for highly motivated individuals to join our team.

We have a strong culture and offer development opportunities that can progress you through all levels of our organization.

We are looking for an Account Specialist (Inside Sales Representative) to join our team.

The Account Specialist (Inside Sales Representative) is responsible for the day-to-day sales functions such as order entry

order expediting

and problem resolution as well as having a constant awareness of impact on profits.

This position is responsible for developing and building key relationships with customers.

You will work closely with the Territory Manager and Supply Chain team to ensure that the customer's needs are met and works to ensure that all customer quotes are done in an accurate and timely manner.

The ideal candidate has the ability to build customer relationships and through communication

integrity and trust

and strives for 100% customer satisfaction.

Responsibilities


* Performs order entry

order tracking

status review

and gathering market intelligence.


* Responsible for customer communication (phone

e-mail

fax).


* Manages releases to shipping

process short pays.


* Provides daily communication and status updates with Territory Manager.


* Enters material information and manages price accuracy.


* Serves as the initial contact on customer claims

and quotes.


* Coordinates with the Supply Chain department for proper material flow and inventory levels.


* Provides account coverage for out of office team members.


* Other duties as assigned.

Desired Experience


* Building customer relationships and listening


* Proficient computer skills - Microsoft Office


* Good organizational skills


* High level of integrity and trust


* Excellent problem solving skills


* Basic systems skills


* Basic steel processing and product knowledge / not needed

but preferred


* Advanced communication skills


* Excellent prioritizing skills


* Customer service focus


* 6 week on-the-job training in the inside sales department


* Plant training

About Us

Hesitant to apply because you may not meet every specific requirement? If this role is something you are interested in

but your previous experience doesn't exactly align

we encourage you to apply! At Worthington Steel we are dedicated to building a diverse and inclusive workplace.

We recognize that individuals with diverse experiences and backgrounds are essential to our success.

You may be the perfect candidate for this role or others within our organization.

Worthington Steel (NYSE:WS) is a metals processor that partners with customers to deliver highly technical and customized solutions.

Worthington Steel's expertise in carbon flat-roll steel pr...