WMS Instructional Designer

Primary Responsibility:

Provide excellent service to our internal and external customers by providing Warehouse Management System (WMS) related training and support functions.

Work with subject matter experts to prepare training for WMS conversions, implementations, and ongoing training needs.

Work with stakeholders and subject matter experts to understand, define, and capture training requirements and propose appropriate learning strategies that successfully address the needs of the target audience and involve suitable training delivery modalities.

What You'll Do:


* Analyze, design, develop, and/or update on-demand courses and associated curricula for various warehouse management systems (WMS) using SAP Enable Now, Articulate 360, or other eLearning authoring software


* Coordinates, publishes, and maintains training courses for the Learning Management Systems (LMS - Cornerstone) and/or other content management systems; troubleshoots and solves issues


* Use instructional design expertise to develop effective, engaging, innovative and creative instructional materials that meet audience needs


* Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines and manage multiple projects simultaneously


* Serves as backup administrator for the Learning Management System (LMS - Cornerstone)


* Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines


* Manage the process for the training lifecycle, from initial analysis/inception through completion/delivery and evaluation using ADDIE, Kirkpatrick Model of Evaluation, etc.

and/or Agile methodologies on multiple deliverables with aggressive timelines


* Edits instructional and supporting materials for grammar, clarity, consistency, and accuracy of content in a variety of formats including print, graphics, audio, and video to support online coursework and programs


* Compiles and analyzes evaluation data, registrations, and other metrics to determine participation rates, effectiveness of training, satisfaction measurements, and return on investment (ROI)


* Develops and designs cohesive real-world scenario-based curriculum handouts, guides, workbooks, and PowerPoints


* Develop, maintain, and document warehouse management system (WMS) and any related interfaces or ancillary systems processes and procedures


* Focuses on adult learning methodologies, presentation techniques, and course pacing

What You'll Need:


* At least 5 years of work-related experience as an Instructional Designer/eLearning Specialist/Technical Trainer including eLearning solutions, curriculum design, and/or on-demand courses


* Demonstrated experience in developing creative, innovative, and engaging learning materials


* Strong proficiency in MS Word with strong attention to detail


* Must be able to commit u...