Business Analyst - Systems

Description & Requirements

Maximus is seeking a Business Analyst, Systems to assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models.

This is a remote position.

Essential Duties and Responsibilities:
- Identify gaps in project and systems performance management processes.
- Create process documentation and training materials.
- Conduct reviews of data derived from project and systems performance management processes and summarize findings.
- Perform quality audit of work products delivered by team members and service providers.
- Create reports used to evaluate trends to support continuous improvement initiatives.
- Analyze data and report on issues and challenges related to the effective execution of project and performance management processes.
- Maintain knowledge library and documentation of system operation procedures.
- Conduct meetings and interviews with customers (internal and external) and team members to elicit business requirements and set achievable expectations.
- Analyze system data and performance reports to support identification of trends and business impact.
- Analyze information related to systems management activities (estimates, resources, time logs, risks, change requests, and schedules), and prepare actionable recommendations to support business objectives.
- Interact with all levels within the organization, develop working relationships with management, staff, stakeholders, and partners.
- Participate in client meetings to address needs of project stakeholders.
- Seek opportunities to add value to internal and external client initiatives.
- Manage the activities of the project in accordance with MAXIMUS established policies and procedures.
- Recommend changes to policies and establishes procedures.

Essential Duties and Responsibilities:

- Identify relevant issues and considerations in selecting application software packages.

- Review and test software applications to verify all requirements are met and functioning as expected.

- Assess the operational and functional baseline of an organization and its organizational components.

- Assist with defining the direction and strategy for an engagement, while ensuring the organizational needs are being addressed.

- Identify information technology inadequacies and/or deficiencies that affect the functional area's ability to support/meet organizational goals.

- Support the development of functional area strategies for enhanced IT.

- Lead reviews and analyze efficiencies of systems.

- Analyze system data and performance reports to identify trends and business impact.

- Participate in meetings and evaluate outcomes to ensure needs of project stakeholders are being met.

Minimum Requirements

- Bachelor's degree with 3+ years of experience.
- May have additional training or education in area of specialization.
- Develops solutions to a variety of problems of moderate scope & complexity.
- Gene...