Service Representative - Melbourne

* Secure long-term career opportunity with a growing global organisation


* Join a passionate team of experienced technical professionals and utilise your valuable skills and experience


* Start now or map out an early 2025 commencement

About Us

Schneider's purpose is to create impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all.

At Schneider we call this Life Is On.

Our Mission is to be the trusted partner in Sustainability and Efficiency.

Our Services team provides 24/7 servicing for: hospitals, utilities, data centres and just about everything in-between.

This exciting career opportunity will see you focused on Secure Power as you utilise your valuable trade background and technical capabilities install, maintenance, repair and upgrades.

No two days are the same.

We enable owners, end users and custodians to minimise breakdowns, increase reliability, efficiency and safety while reducing costs and simplifying operations.

Minimising downtime and maximising reliability, you will enjoy high-quality training, the support of your team, engaged management as well as ongoing development that supports your career ambitions as we harness technology to make an Impact.

The Opportunity

As a Service Representative based out of Melbourne, you will play a hands-on role to perform a variety of field service tasks in support of a diverse range of expanding Customer assets.

With a focus on Secure Power, this includes; Uninterruptible Power Supply (UPS) Systems, Cooling, Refrigeration, Batteries and an expanding portfolio of products that our Customers demand.

This exciting new career opportunity will see you:



* Completing a variety of field service tasks across the Melbourne area and nearby locations


* Collaborating with other technical team members in the efficient coordination and execution of complex; installations, preventative maintenance, repairs and other ad-hoc tasks


* Commissioning, site testing, system / firmware upgrades and ad-hoc troubleshooting


* Providing technical support and specialist advice to Customers


* Acting as a role model in relation to relevant HS&E requirements and adhere to other internal processes


* Documenting service activities, maintenance reports, repair logs and inventory management


* Identifying new opportunities to expand service offerings that focus on Customer requirements

Our ideal candidate will possess:



* A Grade Electrical License AND / OR Refrigeration Qualifications


* Current Drivers License (we supply a Tool of Trade Vehicle!)


* Previous experience in a similar Field Service or Maintenance position


* Proven ability to collaborate with various teams and work autonomously when required


* A technical aptitude and a digital mindset that is engaged in new technologies


* Well-developed interpersonal skills and a natural problem-solver / trouble-shooter


* Demonstrated comm...