Global Credit Manager

Global Credit Manager

Land O'Lakes is hiring a bilingual Global Credit Manager to join our Customer Financial Services team at our Headquarter office in Arden Hills, MN.

As a Global Credit Manager, you will be responsible for overseeing and managing credit processes within the organization.

Your main objective will be to evaluate the creditworthiness of global customers, establish credit limits, and ensure timely collection of outstanding payments for you and your team.

This is a critical role within the organization as credit management directly impacts cash flow and financial stability.

Fluency in Spanish is essential, as you will be interacting with clients and stakeholders within Spanish-speaking regions.

Key responsibilities include:


* Manage a dynamic credit team of 3 to 6 people to ensure company policies and procedures are followed.


* Assess the creditworthiness of new and existing customers using various tools and techniques, such as credit reports, financial statement analysis, industry detail and customer inquiries for you and your team.


* Establish and enforce appropriate payment terms and credit limits based on financial strength, payment history, credit and industry reports.


* Responsible for team performance and outcomes of A/R aging goals.


* Understand International payment terms, secured terms and security options for various markets.


* Stay informed on global political or economic trends that could impact and drive credit strategies.


* Proactively monitor and follow-up on overdue accounts, escalating issues as necessary


* Build and maintain strong relationships with clients and partners, addressing inquiries and resolving issues promptly.


* Negotiate and set up payment plans or resolutions for customers who are experiencing financial difficulties


* Collaborate with sales and customer service teams to resolve credit disputes and address customer inquiries related to credit terms and condition.


* Provide leadership, training and mentoring to your team and peers.

Education and Experience:


* Bachelor's degree in business or related field required.


* 5 years' relevant work experience in credit, financial services and/or accounts receivable required


* 2 years working with a global customer base required


* Prior supervisory experience required


* Bilingual in Spanish - required


* Proficiency with Microsoft Office Products (Teams/Excel/Outlook/Word); Intermediate-to-advanced Excel


* Experience with JD Edwards or other ERP system desired


* International Credit credentials (NACM, ICTF, FCIB) desired

Competencies and other skills:


* Effective interpersonal communication skills, with fluency in Spanish and English (both written and verbal).


* Strong analytical skills with the ability to interpret financial data and assess credit risks.


* Proficiency in credit analysis tools and software.


* Ability to work independently an...