Inside Sales Representative

Inside Sales Representative

Anchor Pump, 142 Schoolhouse Rd, Souderton, Pennsylvania, United States of America Req #936

Tuesday, October 15, 2024

Company: Anchor Pump and Engineered Equipment

About Us

Founded in 1981, Anchor Pump has been supplying Quality Products to Industrial Customers with an emphasis on service.

In 2006, we acquired Kriebel Engineered Equipment to increase our customer base, expertise, and product offering.

In 2009, we added Pumping Equipment Company (PECO) in NJ to our growing firm.

Finally, in 2018, we added F.T.

Thomas Pump to the group.

We now offer the largest, most experienced field sales team in our market of PA, NJ, Metropolitan NY, DE and parts of WV.

In July of 2018, we became part of INSCO Group, a division of Flow Control Group.

Anchor Pump is dedicated to providing service you will appreciate.

We have increased staffing, doubled our inventory, moved to a new centrally located warehouse, and computerized all of our operations.

Through our commitment, experience, and expertise, Anchor Pump strives to establish a business relationship with our customers that will be mutually beneficial.

Anchor Pump distributes Peerless Pumps, Grunfos, as well as many other Industrial Pumps, Variable Frequency Drives, Seals, and Related Engineered Equipment.

We provide service and also conduct training seminars throughout the year.

Visit our Website: anchorpump.com

Summary:

You will be responsible for providing exceptional service to our valued clients.

In addition, you will recommend technical solutions to a varied industrial customer base, support outside sales, and generate complex quotes.

The candidate must have a positive attitude, be a good communicator and have the technical skills to provide timely & accurate solutions to customers' applications.

Experience using manufacturers' selection software, and troubleshooting technical problems is a plus.

Candidate must be a detail-oriented problem solver and a positive team player.

Training will be provided on all portals, selection software, order entry program, and all other technical duties.

Essential Functions:


* Maintain and cultivate positive customer relationships


* Provide price and availability on any standard or specialty items directly to customers


* Take and solicit orders from customers over the phone and via e-mail


* Process orders, via order entry system, from our stock or directly source from suppliers


* Expedite orders and maintain contact with customers and suppliers.


* Follow up on orders to assure critical deliveries.


* Resolve any order problems related to delivery or paperwork issues directly with customer and suppliers.


* Handle all inquiries/contacts in a professional manner.


* Work in concert with our outside sales team; funnel leads/opportunities to the sales team


* Resolve product issues or determine product needs over the phone or via e-mail

Competencies:


* Ability to address concerns and...