Interpreter

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community.

From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

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Time Type:
Part time

Department:
Interpreter Services

All Locations:
East Boston

Position Summary:

As a Spanish Medical Interpreter, you will provide essential language interpretation services to patients and staff at our Health Center, ensuring clear communication in at least two languages.

You will play a key role in enhancing the quality of care for patients with Limited English Proficiency (LEP) by delivering accurate and culturally sensitive interpretation services.

Key Responsibilities:


* Adhere to the Code of Ethics for interpreters, ensuring patient confidentiality, direct verbatim interpretation, and professional conduct.


* After training, proficiently manage on-call staff messaging functions in Epic for patients with LEP.


* Respond to incoming calls from the Interpreter Services Line, handling last-minute requests from various departments.


* Provide interpretation services for a diverse patient population, including pediatric and geriatric patients, over the phone as needed.


* Identify and address issues to ensure the effective delivery of interpreter services in patient care areas.

Qualifications:


* Completion of a medical interpreter certification program is required.


* 1-2 years of Spanish interpreting experience in a medical setting within the United States.


* Proficiency in verbal and written communication in at least two languages.


* Ability to deliver culturally appropriate interpretation across various modes.


* Strong interpersonal skills and the ability to collaborate effectively with team members.


* Knowledge of patient rights and confidentiality.


* Computer skills are preferred.


* Highly motivated with excellent prioritization skills.

Benefits:


* Medical, dental, and vision coverage.


* Life and disability insurance.


* 401(k) retirement plan.


* Tuition reimbursement.


* Flexible spending and transportation accounts.


* Paid holidays, vacations, sick, and personal time.


* Generous staff development benefit.


* Excellent malpr...