Head of Strategic Insights

Head of Strategic Insights

Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.

You want to be part of a performance culture dedicated to building technology for a purpose that matters.

You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development.

In this role, you’ll help us deliver better care for billions of people around the world. 

It starts with YOU. 

In this role, you will:


* Lead the IFP Insights team, setting goals and vision for the team, manage work prioritisation and coach and manage the team.


* Lead the design and execution of major research studies that follow research best practices and methodologies – setting the example for worldwide research stakeholders to follow.


* Partner with business function owners and stakeholders to prioritise research budget and identify areas where customer research can provide greater insight.


* Lead the creation of customer journeys, qualitative reports, insight frameworks, and user personas which synthesize data and findings, helping the team arrive at a shared understanding of the customer needs.


* Identify or develop immersive and interactive methods for helping stakeholders and the CX strategy/design teams understand the needs and experiences of customers.

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

Led by Purpose.

Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.

You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

When you join our team, you’ll experience Flex That Works: flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you wi...