Pet Adjuster

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The Pet Adjuster will report to our Assistant Vice President Claims and be based in or near Ocala, Florida.  This position will support our Pet Insurance program.

 

Key Accountabilities/Deliverables:



* Obtain a valid claims adjuster license (upon completion of training).


* Investigate and determine coverage of loss and adjust all elements of pet claims.


* Prepare coverage position letters and handle appeals submitted by customers on claims where coverage is in dispute.


* Utilize specialized knowledge in pet health to interpret and analyze veterinary records.


* Work with broker/partner, customers and veterinary professionals to address questions, resolve problems and maintain rapport.


* Maintain detailed records of claim activities and report on claim status to supervisors and relevant stakeholders.


* Participate in special projects or assist other team members as needed.


* In addition to the above key responsibilities, may be required to undertake other duties from time to time as the Company may reasonably require.

Technical Knowledge and Understanding:



* PC literate – good working knowledge of MS Office .


* Strong verbal and written communication skills.


* Proficient in typing / keyboarding.


* Time management and organizational skills.


* Competent in mathematics.


* Attention to detail and accuracy.


* Possess critical thinking and analytical skills


* Ability to work independently and collaborate with others


* Ability to simplify, analyze and explain complex issues


* Ability to work in a fast-paced environment, meet deadlines and prioritize assignments

Experience:
 


* Bachelor’s degree required.


* Pet health knowledge required.


* Small animal vet industry experience preferred



* Experience in Insurance or Legal field preferred.

#LI-Remote

 

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.  We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program