Admissions & Collections Clerk - CHC-Moreno Valley

ABOUT THE POSITION

The County of Riverside's University Health System-Community Health Center is seeking multiple regular Admissions & Collection Clerks to join their CHC-Moreno Valley team.

The incumbent will be responsible for checking in and registering patients, ensuring proper documentation for billing purposes, signing up patients for Medi-Cal and Medicaid, and billing; performing specialized clerical work which includes: checking in and registering patients, verifying insurances, scheduling and confirming appointments, collecting payments and cash reconciliation, answering phones and patient questions; a nd performs other related duties as required.

These positions is located in Moreno Valley.

Bilingual candidates with previous professional experience as a Medical Assistant and with EPIC, Microsoft Office, and Teams are encouraged to apply!

These positions have either a 4/10 schedule (Tuesday through Friday, 10:30am - 9:30pm) or a 5/40 schedule (shift hours will determined at a later time).

Please indicate on your application which schedule you would be interested in.

Meet the team! RUHS-CHC Website

EXAMPLES OF ESSENTIAL DUTIES
•Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.
•Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.
•Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.
•Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.
•Assist patients with scheduling hospital or clinic appointments in person or over the phone.
•Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.
•Receive and record payments for medical treatment from patients.
•Record payment information on patient payment receipt and log this information on the appropriate forms.
•Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.
•Refer patients with problem accounts to Patient Accounts for review of account status.
•Receive required information from patients and complete medical forms to ensure accuracy of patient data.
•Collect and prepare receipt for monies.
•Register patients for medical services such as emergency treatment and non-emergency walk-in treatment.
•Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.
•Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.
•Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.

MINIMUM QUALIFICATIONS
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