Divisional Quality Manager

Your Job

The Divisional Quality Manager is responsible for supporting contract manufacturing sites and quality teams through assessing quality systems, validating product performance to quality expectations, and providing guidance in support of CAPA /RCA development.

This role supports the Skincare Business and is a key role that enables Divisional Quality to be the preferred partner of the Operations and Brand teams.

This role is a remote opportunity.

The candidate can work from home or work at a site nearby if preferred.

This role requires up to 50% travel, both domestic and international.

Our Team

The Quality Team is responsible for leading and influencing quality to meet production expectations, drive quality improvements and develop quality talent through the use of project management and statistical tools.

The group's combined talents complement each other to optimize and ensure operational, brand and commercialization support that enables virtuous cycles of mutual benefit with partners, manufacturing and commercial.

What You Will Do



* Lead an effective quality system and divisional quality support by proactively monitoring product and process performance with alarms based on statistical trends before nonconforming product is produced


* Enable the performance of products to be integrated into operational discipline, resulting in reduced losses, by using process tools that identify losses, uncover root cause and lead operations to effective corrective action which prevents reoccurrence


* Lead quality in such a way that products are delivered to our customers at the right quality, right time and in the right condition to provide excellent customer experience by having measures and metrics in place that are indicators of progress at various levels of the process


* Lead quality processes that ensure the products and changes to our products are brought to market efficiently and effectively

Who You Are (Basic Qualifications)


* Experience working with Statistical Process Controls, such as Six-Sigma Certification (Green Belt): examples such as %stability, Tz, Cv, CpK, PpK, measurement control and calculation of defect rates


* Experience with quality information systems for managing product specifications, formulations and packaging information


* Knowledge of FDA's cGMPs (CFR 210/211) developed through experience in Quality at an OTC or RX drug manufacturer to include change management, stability programs, complaint management, and deviations


* Able to travel up to 50% of the time, both domestic and international

What Will Put You Ahead


* Experience in managing quality for contract manufacturers


* Experience working with cross-functional teams to identify root causes of issues, suggest possible solutions and drive change


* Experience with computer validation and CFR 21 Part 11 compliance


* Experience conducting or leading quality system audits


* Experience with quality and s...