VP Sales and Commercial Operations

The Vice President of Sales and Commercial Operations, reporting directly to the CEO, plays a pivotal role in optimizing the efficiency and effectiveness of the commercial organization.

This executive role is essential to driving our growth strategy within the infrastructure sector, including transportation, construction, utilities, water, and municipalities.

This key position is responsible for implementing and overseeing the Customer Experience (including Customer Service), Sales and Sales Processes (including Inside Sales), Product Engineering (including Product Design, R&D, and Product Management), Marketing, and strategies to drive revenue and growth.

Essential Functions

Job duties may change over time and additional job functions may become essential.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


* Develop and implement a comprehensive commercial strategy focused on growing the infrastructure segment across the U.S.


* Identify and prioritize key markets and opportunities within the infrastructure industry, including bridges, roads, railways, utilities, and large-scale construction projects.


* Identify new market opportunities and define the sales approach to penetrate these markets effectively.


* Set sales targets, forecast revenue, and create action plans to meet or exceed goals.


* Lead efforts to expand the company's presence in existing markets and enter new ones.


* Develop relationships with key stakeholders, including government agencies, contractors, and engineering firms.


* Stay abreast of industry trends, regulatory changes, and emerging opportunities to inform business development strategies.


* Establish and maintain strong, long-lasting relationships with key clients and partners.


* Ensure customer satisfaction by addressing needs, resolving issues, and delivering on commitments


* Curate an awesome customer experience using culture, process, and technology (e.g., CRM, CPQ, and others)


* Lead Customer Success, Marketing, and Product teams to ensure customer feedback is integrated into service offerings and product enhancements.


* Provide insights and recommendations for product development based on market demand, customer feedback, and industry research.


* Champion initiatives that drive customer satisfaction, retention, and long-term loyalty.


* Build, manage, and mentor a high-performing sales team across multiple regions.


* Develop inside sales and customer service teams that support and enhance the impact of the outside sales team.


* Foster a collaborative and results-driven culture within the sales organization.


* Work closely with the operations, engineering, and product development teams to ensure alignment between sales strategies and operational capabilities.


* Provide market feedback to inform product development and innovation efforts.


* Direct and superv...