FedNow TAC Senior Engineer

Company

Federal Reserve Bank of Boston

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, FedNowSM, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH® (Automated Clearing House), and Check Services.

We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization.

Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career growth opportunities for FRFS staff.

The Federal Reserve has developed a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow Service.

This service enables financial institutions to provide their customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds.

This position is a unique opportunity to be part of this mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States.

Candidates that live near one of our Reserve Bank locations will be provided some work from home flexibility.

Rules for hybrid work arrangements differs from Bank to Bank and should be discussed during the interview process.

As a Senior Engineer, Technical Assistance Center (TAC) in FedNow’s Technical Operations (TechOps) team, you will be part of a team that provides 24x7 support for the Technical Infrastructure and Services of FedNow.

During your shift, you will be responsible for providing primary technical support of FedNow’s Development, Quality Assurance, Depository Institute Testing, and Production environments.

The Sr.

Engineer provides individual ticket management during their shift while providing technical guidance to junior colleagues as needed.

This is a 1st shift position (8am - 5pm ET) with rotating weekend coverage.

You will be a key member solving incoming events / incidents while also performing work from a prioritized backlog of requests across all our cloud accounts and environments.

For example, you might during a shift complete an upgrade or product implementation while also solving an incoming customer incident or request.

As a member of the Technology group, you will make sure our systems live up to their KPIs.

As a technical leader in the team, you will support on-going training of staff members in existing and new technologies with direction from senior colleagues.

Additionally, you will participate in cross-training team members.

This position is a shift position.

Are you passionate about bringing vision to life and building great products? Is your ideal work environment a place where you can collaborate across teams and with stakeholders across the organization while managing your product backlog?  If so, we have the job...