Application Support Lead
Georgia Pacific is hiring for a PARCView Technical Analyst, who will support and manage the day-to-day operations of the PARCView system as well as ensuring alignment with company objectives and user needs.
This roll will collaborate with stakeholders, including users, developers, and business leaders, to gather requirements, understand pain points, and ensure the product meets expectations.
Additionally, the position includes overseeing the administration of the PARCView system, including configuration, maintenance, and troubleshooting to ensure optimal performance and reliability.
LOCATION: ATLANTA, GA OR GREEN BAY, WISCONSIN
NO H1B
What You Will Do
* Define and communicate the product vision and strategy for the Parcview system, aligning with company objectives and user needs
* Collaborate with stakeholders, including users, developers, and business leaders, to gather requirements, understand pain points, and ensure the product meets expectations
* Oversee the administration of the Parcview system, including configuration, maintenance, and troubleshooting to ensure optimal performance and reliability
* Manage the day-to-day operation of the Parcview platform, including configuration, maintenance, software version updates, licensing, and troubleshooting
* Document processes, procedures, and system configurations for reference and training purposes
* Provide technical support and guidance to end-users, addressing inquiries and resolving issues in a timely manner
* Integrate Parcview with other data sources and systems to ensure seamless data flow and accessibility
* Convert legacy PI displays and other related assets to Parcview, ensuring functionality and user satisfaction
* Knowledge share across mill sites enhancing effectiveness and speed to delivery of solutions
Who You Are (Basic Qualifications)
* Experience in an IT Application Support or operations role supporting manufacturing or similar industry
* Proven ability to collaborate with cross-functional teams to deliver solutions to manufacturing
* Demonstrated excellent analytical and problem-solving skills, with the ability to anticipate issues and proactively implement solutions
What Will Put You Ahead
* Prior experience as a software platform owner
* Prior experience with Parcview, PI ProcessBook, PI Vision or other process visualization tools (SCADA, HMI, etc)
* Experience with scripting languages such as Python, PowerShell, or JavaScript for automation tasks
* Knowledge of SQL and database management systems for data manipulation and reporting
* Familiarity with industrial data systems and protocols (e.g., OPC, SCADA) for data acquisition
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market ...
- Rate: Not Specified
- Location: Green Bay, US-WI
- Type: Permanent
- Industry: IT
- Recruiter: Georgia-Pacific
- Contact: Not Specified
- Email: to view click here
- Reference: 162158-en_US-US-WI-GREENBAY1
- Posted: 2024-10-06 08:10:09 -
- View all Jobs from Georgia-Pacific
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