Bilingual Temporary Social Services Assistant - Office on Aging
ABOUT THE POSITION
The first review of applications will be on Tuesday, October 8, 2024.
The County of Riverside's Human Resources Temporary Assignment Program (TAP) has a vacancy for a Bilingual (Spanish-speaking) Temporary Social Services Assistant to support the Office on Aging Department in Riverside, California.
*A bilingual exam will be administered to those who qualify.
Under general supervision, the incumbent will assist with high call volume , provide routine support to clients by linking them to internal and external resources, and act as a liaison between the client, County departments as assigned, and community groups and agencies; and perform other related work as required.
Work Schedule: Monday-Friday 8:00 am - 5:00 pm
Highly Desired Skills
*Excellent communication skills
*Typing skills of 40 WPM
*Call center experience
*Experience working with seniors and disabilities
Meet the Team!The County of Riverside's Office on Aging
Click Here to Learn More About the TAP Program
EXAMPLES OF ESSENTIAL DUTIES
• Determining potential or imminent risk to the health and safety of clients and/or youth residing in the household on previously assessed cases by social workers; provide assistance, answer questions, gather data from interviews with clients, physicians, public or private agencies, and/or other appropriate sources.
• Review case records to formulate basic service plans or participates with professional staff in the formulation of service plans; assist in the delivery of social service plans (e.g., resource referrals and training in work skills and parenting), and other case management related duties.
• Assist or complete on behalf of clients application forms for County program participation and/or in obtaining needed services (e.g., medical care, CalFresh, vouchers, restraining orders); advocate for clients in securing services, provide encouragement and support to clients in attaining, preserving, and following through on services.
• Assist clients in recognizing and correcting home, family, and social conditions contributing to problems; instruct clients on appropriate methods of home management, basic health, and nutrition needs; provide supportive counseling to clients.
• Assist clients in developing appropriate parenting skills, job skills and daily living skills; assist clients to resolve training barriers; teach age-appropriate responses to youth; support client's efforts in dealing with youth, including those with medical and/or emotional problems; interact with clients to gather data on progress in learning and performing basic skills.
• Act as liaison between professional staff and clients through clarifying instructions and providing information on basic social services, County programs, and available community resources; act as liaison between County departments and agencies, organizations, community groups and individuals.
• Assist clients in arranging for transportation to obtain County...
- Rate: Not Specified
- Location: Riverside, US-CA
- Type: Permanent
- Industry: Finance
- Recruiter: County of Riverside
- Contact: Not Specified
- Email: to view click here
- Reference: 4681629
- Posted: 2024-10-06 08:03:41 -
- View all Jobs from County of Riverside
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