Project Lead - Engagement Success

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco—public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

We are a community-engaged bank, and are committed to understanding and serving the vibrant, expansive communities of the Twelfth District.

That means we seek and appreciate new perspectives.

We respect people for what they do and for who they are.

We build opportunities to learn and grow.

When you join the SF Fed, you become part of a diverse team united in its purpose to promote an economy that works for everyone.

Are you a project management pro with a passion for events, data, and building strong business relationships? As the Engagement Success Project Lead for the Meeting + Event Solutions team, you’ll be at the forefront of managing high-impact events and projects, from concept to completion.

You’ll lead cross-functional teams, control timelines, deliverables, and ensure flawless execution that meets strategic goals.

Data will be central to your role – you'll monitor important data points, analyze performance, and use insights to improve processes and promote ongoing improvement.

Your expertise in project management and application management will help you optimize processes and streamline workflows, while your business relationship management skills will ensure strong collaboration with partners and stakeholders.

If you excel at managing multiple priorities, using data effectively, aligning teams, and delivering outstanding event experiences, we want you to join our team!

Essential Responsibilities:


* Project management: for complex events, assesses stakeholder needs and priorities, documents business requirements, establishes work plan, and provides leadership and vision to cross-functional projects that may require integration with activities in and outside the team’s scope.


* Business process mapping: applies analytical thinking and UX design principles to identify and document workflows and processes for complex events and cross-team collaboration on other projects.

The goal is to deliver streamlined, end-to-end, balanced, and scalable solutions.


* Strategic planning: for the overall Engagement Solutions business, develops performance measures and benchmarks to identify improvements and achieve higher maturity in engagement strategies.


* Application management: interfaces with a variety of local and national IT services to identify, implement, and manage applications that support team effectiveness including the identification, deployment, and configuration of applications.


* Relationship management: establishes trusted advisor relationship with business partners, liaises with district and system peers, and clients to strengthen partnerships and improves results.


* Communications and change management: proactively communicate changes and produces and ...