Technical Sales Representative
Technical Sales Representative
Location: Bolton, ON
How You Will Make an Impact?
The position is responsible for providing customer support at all levels that exceeds customer expectations.
This role will closely interface with Regional Sales Managers and with the distributor network.
The successful candidate will have demonstrated strong customer service skills, as well as strong computer skills, including Word, Excel and Outlook.
The Nuts and Bolts
Make outbound phone calls to new leads, previous leads and existing customers.
Focus is on turning these leads into sales opportunities by following-up on their past and current inquiries.
Receive inbound phone calls from new leads and existing customers and to convert those leads into sales opportunities
Answer phone calls in a timely manner; return calls promptly
Work closely with Regional Sales Managers (RSMs), distributor network and customers to provide customer support on all levels
Process quotes in a timely manner
Log and process sales through the order entry process
Respond promptly and process quickly all cancellations, credit memos change orders, manual invoices and customer complaints
Address customer complaints courteously & professionally
Coordinate with manufacturing and shipping departments to meet customer needs
Other duties as assigned
Required Credentials
* Sales and customer service experience, a plus
* Ability to work overtime on a regular basis to meet customer demand
* Excellent phone and communication skills
* Strong follow-up and follow-through skills
Preferred Credentials
* Four-year degree, preferred
* Truck van body construction knowledge, a plus
* Excellent computer skills, especially Word, Excel and Outlook
* AS400 or JD Edwards experience, a plus
You Must Be Able to
Working in an office environment in a seated position a minimum of eight hours per day is required.
Individuals may need to sit or stand as needed.
May require walking primarily on a level surface for periodic periods throughout the day.
Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.
How We Make an Impact
As the largest truck body builder in North America, Morgan Truck Body LLC is proud to produce, deliver, and service quality products.
With a foundation built on innovative design and quality construction, Morgan has experienced tremendous growth.
In addition to dry freight truck bodies, Morgan specializes in satisfying unique and custom truck body needs, including electric vehicles, mobile service units, and refrigerated products, serving farmers, ranchers, contractors, landscapers, equipment and material haulers, and more!
Our shared values are the foundation upon which Morgan does business:
* Appreciating thepeoplewho make our success possible.
* Acting withintegrityin all we do.
* Deliveringresultsfor our customers.
*...
- Rate: Not Specified
- Location: Bolton, CA-ON
- Type: Permanent
- Industry: Finance
- Recruiter: Morgan Truck Body
- Contact: Recruiter Name
- Email: to view click here
- Reference: 10050
- Posted: 2024-10-04 08:35:55 -
- View all Jobs from Morgan Truck Body
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