Regional Director, Renovations [Atlanta or Northeast]

Your Day to Day: 

Location:  Atlanta, GA area or Remote 

If Atlanta based, hybrid schedule:  3 days a week in office

If Remote: 

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*Candidate must reside within the Northeast United States

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Role Purpose

Manage the Renovation process and documentation for all IHG brands.

Manage a team of Renovation Managers throughout the Americas, who are responsible for deploying the renovation process to applicable hotels, consulting with hotel management on construction and property improvements, and documenting hotel performance vs.

their individual plan.

Review correspondence from staff to franchisees, render decisions on milestone extensions and other requests of franchisees, monitor and control the schedules of property visits, and train new Renovation Managers .

Enforce standards with franchisees and serve as first level of appeal above the Renovation Managers. 

Key Accountabilities


* Implement and manage the Renovation process to ensure that hotel evaluations, documentation and reports are completed in a consistent, timely, cost-effective, and professional manner.

Review for accuracy and compliance all Property Improvement Plans (PIP) for all brands in assigned region..

Ensure PIPs are written to address market position, brand standards, guest satisfaction feedback and Company Tier Guidelines (regulations for levels of service in franchise hotels) in order to facilitate compliance from franchisees.

Coordinate and resolve any discrepancy with managers prior to sending to applicant.


* Design, implement and maintain a Renovation process to ensure that evaluations and reports are completed in a consistent, timely, cost-effective, and professional manner.

Prepare and issue employee communications, in written or oral form, relative to new or changed policies and procedures, department objectives, or standards.

Plan and conduct a minimum of two yearly training events to ensure on-going consistency of the PIP/Plan Review department.


* Attend Franchise Approval Committee meetings to provide PIP and general construction information to senior management regarding properties under review.

Attend Franchise Compliance Committee meetings as needed to provide information regarding properties in default status.


* Lead the enforcement of Brand Design program compliance.


* Manage the renovations awards program for the annual system conference


* Responsible to make sure that all construction/renovation milestones are monitored on a pro-active basis and that the PIP team is providing information to the NHOP, Plan Review, Quality, Owner Relations and FPS teams to speed openings or enforcement.


* Track all ongoing plans, and prepare written reports and/or summaries for management as needed using PIP Tracking and DPM systems


* Operate the unit within budgetary parameters.


* Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classifications changes.

Act as an adv...