Associate, Data Collection

Position Summary:


* This person will report to Invoice Collection team leader and will work with tenured Data Operations team members.


* This position is responsible for numerous data related tasks focused on APAC markets.


* This includes coordinate collection of incomplete data as well as managing the internal ticketing system including responding to customers as required


* Additional tasks include but are not limited to data entry, data audit, etc.

Position responsibilities:


* Learn about the business, department and associated processes and tools.


* Effectively communicate Schneider Electric expertise to internal and external clients.


* Day to Day Tasks:



* Upload of electronic data files and to resolve any uploading errors


* Coordinate collection of incomplete data


* Coordinate data entry of manual invoices


* Process invoices and meter data into the IT Systems, ensuring data is entered correctly and in a timely manner


* Ensure that network rates and tariff tables are accurate and up to date


* Following up and closing out data management issues with customers, energy retailers and other data providers


* Manage the internal ticketing system including responding to customers as required


* Manage the implementation of network tariff changes and demand resets



* Adhere to Schneider Electric processes.


* Other duties as assigned.

Qualifications

Essential skills and qualifications:


* Thai nationality


* Bachelor's degree, or equivalent experience


* Strong English skills, both written and verbal


* Proficient in computer technology and Microsoft Office Products, in particular Excel


* High commitment to company vision and values



* Strong analytical skills


* Inquisitive - willing to investigate to find answers to problems


* Ability to organize and manage multiple priorities; self-motivated



* Provide excellent customer service internally and externally


* Work well on teams, within and outside of function

Non-Essential Skills


* Additional languages (Chinese, Japanese & Korean)

Schedule: Full-time
Req: 0091XQ