Infrastructure Network Specialist

Based in the Raleigh, NC Corporate office Step into the future with us at Merz Therapeutics, where our family roots meet a bold new vision.

Together, we're embarking on a transformative journey, blending time-honored traditions with exciting new products.

As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve.

We pride ourselves on building an inclusive culture where there is room to celebrate individual growth with the ability to contribute to a common good as a collaborative team.

Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family.

If you're looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we're looking for YOU! #IAmMerz As an Infrastructure Specialist, you will collaborate with global team members and external partners to manage and maintain networking infrastructure across the Americas.

Your responsibilities will include supporting Group IT Infrastructure & Services, contributing to business objectives, and actively participating as a project team member.Essential duties:Partner ServicesManage existing partnerships to maintain, support and design of Merz global standard infrastructure solutions.Networking InfrastructurePartner with cross-functional teams to design, deploy and support networking solutions.Cisco LAN switching and routing, Cisco WIFI wireless LAN controllers, FortiGate SD-WAN, FortiGate firewalls, Cloud hosted firewalls and zero trust remote access.Manage building circuits for SIP, MPLS and Internet.Maintain global security standards applied to all services.OT Firewall support for manufacturing locations, network segmentation and VLAN configuration.Local building cabling support and design.Unified CommunicationsSupport services for Cisco Webex and Call Manager, as well as seamless integration with Microsoft Teams for voice and video collaboration.

Additionally, support integrating Cisco Room Kit solutions with both Cisco and Microsoft Teams environments.SecuritySupport and maintenance services for internet security and remote access solutions.

Alignment with security team on Merz global security standards.

Able to understand, implement and troubleshoot firewall policies based on application requirements.Tier 3 SupportOperate as Tier 3 support of technical issues within the environment.

This includes partner interactions to solve issues.

Work as project team member and lead cross functional projects.Establish and Follow ProcessMaintain high standards in terms of written materials, documentation, SLA's and follow process and procedures relative to ticket management and change control.

Job related qualifications/skillsEducation- Bachelor's degree in Information Technology, Business Administration/Management or other applicable field of study.

- preferred- Certifications or equivalent preferred- Cisco CCNA, Boot camps, Te...