Customer Service Delivery Driver- Jacksonville, FL

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home.

Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.


* Valid driver's license


* Excellent communication and customer service skills


* Must annually pass a DOT regulated medical exam


* Must have a good driving record


* Ability to operate a delivery van and handheld tablet device


* Must be able to lift up to 50 lbs.

with or without reasonable accommodation


* Must be at least 21 years old


* May require chauffer's license in some states

Desired Previous Job Experience/Education:



* High School Diploma or GED


* Any customer service experience


* Any deliver driver experience



* Provide excellent customer service while delivering orders to the customer


* Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers


* Ensure a high degree of professionalism and personal presentation when interacting with customers


* Drive a company vehicle safely and in accordance to Kroger's driving standards


* Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur


* Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards


* Control and maintain an accurate record of customer deliveries


* Assist fellow drivers that may encounter difficulties while out delivering


* Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations


* Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor


* Complete pre-inspections check of company vehicle before use and report any defects to supervisor


* Operate company provided technology devices for mapping and customer interaction


* Must be able to perform the essential job functions of this position with or without reasonable accommodation