BankWork$ Program Navigator (Case Manager)

Applications due by October 11, 2024

Position Description

Pay: $21.15 - 22.12 per hour

This position is eligible for Daily Pay!  Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday - Friday 8am-4:30pm, some evenings and weekend 

This Full Time job is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.  In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Will work from multiple locations : 6850 Federal Blvd, Denver, CO 80221 and 1460 Garden of the Gods Rd, Colorado Springs, CO 80907.  Must be able to travel between Denver and Colorado Springs

JOB SUMMARY:

The BankWork$ Program Navigator assists in recruiting, assessing, placing and mentoring program participants.

This position supports program participants in gaining professional success, including assisting in placement and job retention services.

The Navigator provides classroom support for participants and instructors, aligns supportive services, and refers participants to appropriate third-party agencies as needed.

Develops and maintains excellent working relationships with all external partners.  Represents and promotes the program and Goodwill proactively and builds a pipeline of qualified candidates.  

ESSENTIAL FUNCTIONS:

• Conducts community outreach to potential participants in a variety of settings to inform them of Bankwork$ program.

Attends community meetings in a variety of settings to present on GOC & Bankwork$, both in person and virtual.

Outreaches to various other organizations to inform them of GOC Education and Training programs.

• Develops an outreach plan in conjunction with the GOC outreach department.

Collaborates with the marketing department for all program promotional items.

• Provides back-up support to Bankwork$ staff/locations; back-up support includes, but is not limited to conducting program intake assessments, and in person interviews, maintaining participant files, administrative/data entry support to ensure accurate and timely documentation, class support, all administrative program needs, etc.

• Assists in data collection and reporting requirements of participant information/services in different program databases.

• Provides program participants with community resources designed to guide individuals and demonstrates a broad knowledge of local resources.

• Attends staff and program meetings as needed to provide updates and progress reports.

• Works closely with the Education and Training Management team to provide updates and metrics on program progress and outcomes and submits monthly, quarterly reports.

• Takes ownership and is accountable for al...