HPE Partner Process Lead

HPE Partner Process Lead

This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know diverse backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

The HPE Partner Process Lead works across the Partner Experience and PRM Platform team as the Subject Matter Expert on Partner Process and tools, and is considered product owner for PRM ecosystem that contributes to the development of innovative principles and ideas of the End to End channel process ecosystem linked to the PRM program transformation and strategy.

The HPE Partner Process Lead will:


* Be the SME for Partner Process & Capabilities


* Analyze processes and suggest/validate solutions while positioning it into the end to end ecosystem


* Identify areas for improvement and drive enhancement on the existing processess


* Coordinate with Partner Tools and Support representatives


* Bring Experts together to address items aligned to transformation plan


* Document gaps, pain points, and findings to support ongoing and future plan/recommendation development


* Create and maintain the End to End partner process map and ensures regular checkpoints with key stakeholders and experts to analyze, review and enrich the process in line with key data analysis, survey results and other strategic directions


* Proactively define and conduct intake process revision together with review committee of requests for changes in order to identify solutions, propose timeliness for execution


* Collaborate with channel stakeholders, key SMEs and owners of channel tools and processes in order to sign off on solutions


* Involved in Design, Testing and Move to Production Validation


* Has regular forums with key SMEs in order to review changes


* Collaborate with SFDC governance team in order to bring channel PRM change requests into review and embed in SFDC release planning


* Provide guidance and help define support process for partner support teams as needed


* Analyse market industry best practices in order to come with innovative solutions to existing processes


* Coordinate with SMEs and ensure governance for process reviews is well defined and executed


* Interlock with channel experience persona lead and other cross functiona...