Customs Brokerage Entry Processor

Jon Title: Customs Entry Processing Agent

Job Location: Columbia, SC

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

We have an outstanding career opportunity for a Customs Entry Processing Agent in our Columbia, South Carolina facility.  As a Customs Entry Processing Agent you will be responsible for completing the customs entry documentation into our computerized system for our customers.  Come join our DHL team and establish a career with the largest global transportation and logistics company!

Key Responsibilities:



* Enter new customer orders into our DHL computerized system to obtain release of cargo


* Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion


* Completes document auto upload as needed into DHL computerized system


* Work with importer to obtain missing information via telephone or email


* Maintains positive and professional customer relationships (internal and external)


* Processing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA’s (Participating Government Agencies)


* May be assigned additional tasks as needed

Skills and Qualifications: 



* HS diploma or GED required


* Keyboarding / 10 key data processing skills required


* Microsoft Office (Outlook, Excel, Word, and PowerPoint) experience required


* Exceptional customer service skills 


* Strong communication skills


* Flexibility to work various shifts: days, evenings, nights, or weekends


* Minimum of 1-2 years of experience in area of responsibility

Benefits: (All non-union employees)


* Total Compensation Package: We offer a competitive base salary.


* 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.


* Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.


* Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.


* Vision: Optional coverage for eye exams, frames, and contact lenses.


* Dental: Optional coverage for preventative, major, and basic dental services.


* Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day,...