Field Service Technician - Secure Power - Winnipeg

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Schneider Electric is looking for an Individual Responsible to provide Professional Services for APC-MGE UPS (uninterruptible power supply) customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE's complete range of single-phase and 3-phase equipment.

Apply fundamental knowledge of job site electrical safety, electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required.

A high level of customer service skills is required as well as the ability to travel.

Main Responsibilities


* Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems;


* Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems;


* Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems;


* Perform basic Power Audits of customer's distribution systems, working with Sales to complete Availability Assessments;


* Document all required information for each site visit performed;


* Work with other team members to complete custom and large installation projects;


* Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location;


* Educate APC-MGE customers on basic operation of their equipment.

Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE;


* Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance;


* Perform other duties as assigned.

Qualifications and Skills required:


* Electrical Engineering Technologist with 3-4 years of field experience or Certified Journeyman Electrician with minimum3-4 years of Commercial and Industrial experience;


* Prior experience in the industrial electric field is a plus;


* Prior 3 phase UPS experienced is a plus;


* Primary focus on job site electrical safety at all times;


* High level of technical knowledge of electronic/electrical component theory;


* Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives.

Work is usually quite independent of other team members;


* Must operate within division policy guidelines using independent judgment in achieving as...