Manager, Patient Engagement & Data Strategy - Titusville, NJ - Johnson & Johnson Innovative Medicine

Johnson & Johnson Innovative Medicine is recruiting for a Manager, Precision Patient Engagement and Data Strategy located in Titusville, NJ.

At Johnson & Johnson, we value health above all.

Our focus on healthcare innovation allows us to create a future where we prevent, treat, and cure complex diseases.

We strive for more hard-working, inquisitive, and thoughtful approaches to develop less invasive and smarter treatments.

Join us in making a personal impact on health for humanity.

Learn more at https://www.jnj.com/ (https://www.jnj.com/).

At Johnson & Johnson, diversity, equity & inclusion (DEI) has been ingrained in our culture for over 130 years.

It drives our commitment to creating a healthier, more equitable world through innovation.

We value diverse perspectives, abilities, and experiences to better understand and meet community needs.

The Manager will support the strategy, development, and execution of the Patient CRM Platforms.

These platforms are used by support specialists in our Patient Support Program call centers and are essential for our portals.

Enhancements led by this role will improve the patient experience with JJIM therapy.

The Manager, Precision Patient Engagement and Data Strategy will collaborate with development partners to enhance and migrate current platform capabilities to JJIM's future-state platform, improving patient support.

This role will focus on creating business value, an outstanding user experience, and exceptional product quality.

This position requires excellent communication skills in simplifying the sophisticated while working in a cross functional teaming environment.

The Manager, Precision Patient Engagement and Data Strategy will report to the Associate Director of Precision Patient Engagement & Data Strategy.
Key Responsibilities:


* User-First Mentality: Actively partners with patient specialists and subject matter authorities to identify, design & embed capabilities that elevate their ability to efficiently support patients.


* Leadership: Relentlessly collaborates, influences, encourages, and enrolls functional partners to work as a team to achieve the product vision and capability roadmap.


* Detailed Execution: Drive and govern the work-effort required to advance and realize capability enhancements with and through key cross-functional partners.

Establish and ensure team accountability for committed timelines.


* Communicate with PECS, commercial partners, and team members to raise awareness and maintain accountability; effectively share product vision, progress, and outcomes with different groups.


* Analyze User Experience and Operational Excellence: Assess product performance and gather user feedback through analytics, customer surveys, and compliance monitoring to identify areas for improvement.


* Measurement & Reporting: Create measurable goals and outcomes that showcase the impact and behavioral change aligned with PECS and commercial strategies.

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