Business Analytics Lead Analyst

Cigna's Government Pharmacy line of business is a critical driver of enterprise earnings and ongoing Medicare growth.

The Medicare Part D Actuarial organization currently drives a wide range of analytics focused on customer growth, retention, value, product design, and distribution.

This role presents an opportunity to extend and enhance that work to drive insights that span across the Medicare Part D landscape.

As a dedicated analytics partner for the Government Pharmacy team, this person will become a trusted thought leader, responsible for developing analytical outputs and communicating the results to senior business leaders.

In particular, they will develop our Government Pharmacy data infrastructure, advance a more granular understanding of customer economics across enterprise value levers, develop more sophisticated modeling to forecast customer retention, lifetime value and purchasing behavior.

The right candidate will have a deep analytics background, strong technical skills, financial acumen, familiarity with Medicare Part D and experience collaborating with business leadership.

The person in this role will be comfortable working in a fast-paced, changing environment, managing through ambiguity, and translating between strategic objectives and analytical insights.

Responsibilities:


* Create tables within our Teradata and SAS environment that consolidates historical Government Pharmacy data


* Consult and collaborate with business leadership, product, finance, actuarial, sales, and marketing teams to identify business challenges and opportunities that can be addressed through consumer insights and analytical tools


* Support strategic decision-making (e.g.

new product development, distribution strategy, customer retention investments, cross-business initiatives, etc.) with data-driven insights


* Develop and produce standardized reporting packages/tools, with a particular focus on customer sales, retention, and cohort economics


* Develop subject-matter expertise in Government Pharmacy data sources and provide perspective on next-gen data infrastructure needed


* Support insights and analytics collaboration opportunities across the Medicare segment, including Medicare Advantage and Medicare Supplement lines of business


* Perform other ad-hoc analyses as needed

Qualifications:


* Bachelor's Degree preferred, ideally in a quantitative field (e.g.

mathematics, statistics, data science, business, MIS, actuarial science, finance, etc.)


* ASA designation preferred but not required


* Prior pharmacy analytics or actuarial experience preferred, experience with Medicare Part D preferred


* Strong database and querying skills (e.g.

SQL, Teradata, SAS etc.)


* Proven track record of extracting meaningful insights from large and complex data sets


* Strong financial acumen, including demonstrated ability to translate between financial modeling and business insights


* Demonstrated expe...